Practical and emotional support for bushfire affected communities

Bushfires can have a significant impact on the mental health and wellbeing of affected communities and individuals. 

The impact may also be felt by people who are not directly affected by bushfire activity, but may have experienced previous trauma related to a natural disaster, have loved ones in affected areas or are witnessing traumatic events through media coverage and social media.

There is a range of practical and emotional resources available for people who wish to seek support due to the impact of bushfires. 

For people who are currently in areas that are being impacted by bushfire activity, The Red Cross provides on the ground mental health support. Volunteers can be located in evacuation centres and recovery hubs and can provide psychological first aid to those who are seeking support.

For people who are not currently accessing an evacuation centre or recovery hub, a list of crisis support telephone lines are listed below.

Australian Government Bushfire Disaster Assistance ​

Support for people directly affected by the bushfires.

If you need support please call 180 22 66 or via link Department of Human Services.

Mental Health Support For Australians Affected By The 2019 20 Bushfires Fact Sheet

Lifeline Bushfire Recovery Line 13 43 57

National crisis support numbers for individuals and communities:

Lifeline: 13 11 14

Suicide Call Back Service: 1300 659 467

Kids Help Line: 1800 551 800

Mensline Australia: 1300 78 99 78

Beyond Blue: 1300 22 4636

Disaster Welfare Assistance Line: 1800 018 444

GriefLine: 1300 845 745

In this section

General information about trauma

Trauma informed resources can support and guide how individuals, organisations and communities support those impacted by trauma.

Community trauma support

This page provides links to information and resources for communities impacted by trauma. This includes traumatic events, disasters or incidents.